Tales from the Circ Desk: A Cautionary Tale

This happened while I was I subbing at an awesome little neighborhood branch library today.

Me: Are you aware that you have a missing part notice on your account?

Patron: No, what does that mean?

Me: A book on tape was returned missing one of the tapes. So I’ll let you check out this time, but we do need you get that taken care of.

Patron: Well, couldn’t the tape have fallen out somewhere? Can you check?

[I turn to coworker, stymied, and explain the request.]

Coworker: Uh… sure.

[Coworker gets down on hands and knees and personally checks all bins and drop boxes. The tape is nowhere to be found.]

Patron: Yeah, because the book on tape container is really thick, and I couldn’t fit it in the drop box. So I opened it up and stuck it in that way.

That’s right, she dumped the book on tape into the drop box OPEN. She might as well have plucked the tapes out of the case one by one and chucked them down the slot. AAAARRRRGGGGHHHH.

A word to the wise: anything that doesn’t fit in the drop box needs to be returned inside the library.


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