Happy Hour
I answered all of these calls in one hour this afternoon at the library. They are all 100% true.
Me: S— Public Library, this is Sean.
Patron: Hello, I’d like to have a book come in.
Me: . . . you mean you’d like to place a book on hold?
Patron: No, I’d like to have a book come in.
Me (completely baffled): I . . . I don’t know what that means.
Patron (sarcastically): That’s FINE. THANKS. *click*
Me: . . . bye.
Me: S— Public Library, this is Sean.
Patron 2: Do you know what “arterial celebration” is?
Me: “Arterial celebration”?
Patron 2: NO. ArTERial celeBRAtion. S-I-L-L-I-B-R-A-T-I-O-N.
Me: Is that S as in Sam or F as in Frank?
Patron (raising voice): It’s F as in . . . FINE.
Me: So . . . F as in Frank?
Patron: NO . . . yes.
Me: I think the word you’re looking for is “atrial fibrillation.”
Patron: “Arterial fillibration”?
Me: S— Public Library, this is Sean.
Patron 3: Is your wireless card working?
Me: Our wireless card?
Patron 3: Yeah . . . sometimes your wireless doesn’t work . . . and I’ve got cancer . . . and I’m from out of state . . .
Me: As far as I know, our wireless is currently working.
Patron: . . . and is there somewhere I can sit where no one is around? I can’t be near any sneezing, or coughing . . .
Me: Unfortunately, I’m not sure where you would go to be alone in the library. With the bad weather we’re more crowded than usual. We do have a couple individual study rooms you’re welcome to use, if they’re free.
Patron 3: So you’re probably more croweded because of the weather . . . okay . . . and where do you park? I’m not going to pay . . .
Me: Well, there’s really not any free parking downtown, I’m afraid.
Patron 3: That’s why I can never go there. *click*
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October 27th, 2009 at 5:38 pm
Patron: Hello, I’d like to have a book come in.
Me: . . . you mean you’d like to place a book on hold?
Can’t you do inter-library loans to the SLPL?
October 27th, 2009 at 8:47 pm
I think I found my new favorite blog! I totally know what patrons you are talking about because they are the ones that take forever as we wait in line. Thanks for making me laugh on this wintery monday! LMAO
October 27th, 2009 at 10:51 pm
Braden: Can’t you do inter-library loans to the SLPL?
Yes, you can, and I’m actually a good person to go to in the library if you want one. But I have no way of knowing if that’s what this patron wanted, because he wouldn’t tell me.
I guess the moral of that story is: if you want an interlibrary loan, it’s best that you ask for it. And if you don’t know the correct term, explain what you want instead of hanging up on me when I don’t immediately understand you. Librarians can’t read minds. *sigh*
Chism, welcome! I’m glad the ghastly hour I spent on the phones today lifted someone’s spirits. :D