Say what?

Patron (on the phone): Maybe you can help me.

Me: Certainly.

Patron: Or maybe there’s somewhere else I should call?

Me: Well, what are you calling about?

Patron: If you don’t know the answer to something, and you need to ask someone, where do you call?

Me: . . . well, generally people call this number and ask me their question.

Patron: What?

Me: WHAT IS YOUR QUESTION.

Patron: Thanks for the number, but can you give it to me again?

Me: I haven’t given you a number, because I don’t know what your question is.

Patron: I’m looking for an Ayurvedic doctor.

Me: Okay. Can you hold while I look one up?

Patron: Thanks for the number, but can you give it to me again?

Me: . . . I haven’t given you a number. I need to put you on hold so I can look for one. Can you hold?

Patron: Yes, I can hold.

[I look up local Ayurvedic practitioners and finally find something that looks likely.]

Me: Well, I think I found one.

Patron: Thanks for the number but can you give it to me again?

Me (actively banging head on desk): I haven’t given you the number yet.

Patron: I’m a little hard of hearing.

Me (to myself): You don’t say. (to patron) The number is [phone number].

Patron: I’m surprised you got that number so fast! Can you give it to me again?

Me: I, uh . . . um, yes, I’m awesome like that.


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